Tenant Fees

In addition to the monthly rent, we charge the following fees:

  • Administration Fee - per property
    £100 + VAT (£120 inc VAT) is payable once your offer has been accepted by the landlord. This covers the cost of all administration work involved in preparing your tenancy.
  • Reference Fee - per person
    £32 + VAT (£38.40 inc VAT) is payable once your offer has been accepted by the landlord. This covers the cost of all reference checks to ensure that you are suitable to move in.
  • Deposit - per property
    Tenant(s) with no pets = one month’s rent is payable when signing the Tenancy Agreement.
    Tenant with pets = variable increased deposit depending on type of pet is payable when signing the Tenancy Agreement. Our normal deposit is two month’s rent, however, this will be clearly outlined before the start of your tenancy, subject to receipt of appropriate references.
  • Debtors Letter Fee - per letter
    £10 + VAT (£12 inc VAT) is payable if the tenant fails to notify us in advance that their rent may be late or incomplete.

Landlord Fees

  • Commission Fee - per property
    8% + VAT (9.6% inc VAT) for the let only service. This includes referencing tenants, preparing the Tenancy Agreement and collecting the initial rent and deposit.
    10% + VAT (12% inc VAT) for the full management service.
    15% + VAT (18% inc VAT) for overseas landlords for the full management service.
  • The full management service includes collecting the monthly rent, arranging annual safety checks and certificates and dealing with day-to-day issues. We will also retain £200 + VAT (£240 inc VAT) from the first month’s rent in order that the contractor can be paid promptly if any repairs are required. We will seek your approval prior to instructing contractors for repairs that are between £200 to £1,000. For major repair works over £1,000 an additional fee of 10% + VAT (12% inc VAT) of the invoice will be charged.

    Please visit the Property Management page to see a full list of services available under let only and full management.

  • Tenancy Deposit Holding Fee - per property, per annum
    £30 + VAT (£36 inc VAT) is payable on 1st July each year which covers the cost to register and hold the deposit.
    £100 + VAT (£120 inc VAT) is payable on 1st July each year for landlords with 10 or more properties.
  • Initial Inventory Fee - per property
    £100 + VAT (£120 inc VAT) is payable for a professional inventory which lists the condition of your property and its furnishings (where applicable) at the start of the tenancy. Subsequent inventories are included in the management fee.
  • Check Out Fee - per property - only applicable on tenancy deposit disputes
    £60 + VAT (£72 inc VAT) is payable at the end of the tenancy to check the tenant(s) out against the initial inventory.
  • Abortive Tenancy Fee - per property
    6% + VAT (7.2% inc VAT) of the annual rent is payable if you inform us that you do not wish to proceed with the tenancy once we have found you a suitable tenant.
  • Purchase of the Property by the Tenant Fee - on completion of the sale
    1.5% + VAT (1.8% inc VAT) of the purchase price is payable if the property is sold to the tenant or a connected person during, or within 12 months of the expiration of the tenancy.

We do not charge renewal contract fees, start-up fees or tenant find fees on managed houses.

We are members of respected governing bodies, including The Royal Institution of Chartered Surveyors (RICS), Propertymark and Safe Agent Fully Endorsed (SAFE) adding reassurance that you are dealing with experts who aim to deliver first class customer service.

For further information please contact:

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