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Has your property been affected by the recent floods and storms?
25 January 2024

If your property has been affected following the recent inclement weather, it can be a very traumatic and stressful experience.

For any significant claim following a flood or structural damage, your insurance company will appoint a loss adjuster and their own surveyors to investigate the details of the damage and manage the claims process.

However, many policyholders do not realise that they can employ their own surveyor to manage the reinstatement works on their behalf. If you choose to employ Robinson & Hall to act on your behalf, our costs, along with all other reasonable expenses, are included under your claim. Assuming you are adequately insured, it will not cost you a penny to get impartial, qualified advice and management for the duration of the insurance reinstatement works.

We are professionally obliged to undertake projects diligently and must have the resources and capacity to fulfil a project. Insurance companies often have many claims on the go at any one time over a large geographical area. Therefore, they do not necessarily have the time to provide a tailored, bespoke service to each project. Consequently, they may not be able provide the same attention to detail for individual claims, which could lead to them missing important elements critical to the smooth completion of your claim.

We have a vast array of experience dealing with all types of property, including historic and unique buildings. We can advise upon local contractors to tender for the reinstatement works. As long as the contractor’s bid is competitive, the policyholder is able to appoint the builder they feel most comfortable with.

As experienced chartered surveyors, we arrange appropriate inspections and contract administration services to reinstate the damage. If you are adequately insured, our fees will be included in your claim. Typically, you will only be responsible for any excess under the terms of your policy.

Robert Franklin, Head of Architecture & Building Surveying, comments, “If you choose to appoint Robinson & Hall, you can be sure that you are using a qualified local professional, who understands the reinstatement claims process and has you and your building’s best interests as the primary concern. If your loss adjuster has asked you to find a surveyor, or if you would like to exercise your right to appoint your own surveyor to work on your behalf, we can help.”

If you would like to find out more information about the services we offer or to discuss your recent insurance claim, please contact Robert.

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