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It can be a very traumatic and stressful experience if your property has been affected by the inclement weather or you have experienced an unfortunate fire.

For any significant claim following a fire, flood or structural damage, your insurance company will appoint a loss adjuster and their own surveyors to investigate the details of the damage and manage the claims process. However, many people do not realise that under their insurance policy, you can employ your own surveyor to manage the reinstatement works on your behalf. These costs, along with all other reasonable expenses, are included as part of the claim. Assuming you are adequately insured, it will not cost you a penny to get impartial, quality and local advice for the duration of the reinstatement works.

Why choose Robinson & Hall?

• We can react quickly and organise any emergency works to make the property safe and secure. We can arrange installation of any necessary dehumidifiers or specialist apparatus as required.
• We provide a full service including applying for planning or listed building consent if this is required.
• We liaise with the insurer’s loss adjustor and ensure you are obtaining the correct solution and what’s right for the property.
• We prepare a detailed specification of remedial works together with detailed construction drawings to apply for building regulations consent as appropriate.
• We advise upon local contractors to tender for the reinstatement works. As long as the contractor’s tender is competitive, the policyholder is able to appoint the builder they feel most comfortable with.
• As experienced chartered surveyors, we arrange appropriate inspections to keep an eye on the builder and provide all contract administration services to reinstate the damage.
• Assuming you are adequately insured, our professional fees will be included in your claim (above your own agreed policy excess).

We understand the stress and upheaval caused by events such as flooding, fire or structural impact damage and endeavour to provide swift reinstatement of your property. We have a vast array of experience dealing with all types of property, especially historic and unique buildings. Many insurance companies often have lots of projects on the go at any one time over a large geographical area. They do not have the time to provide a tailored, bespoke service to each project. Consequently, they cannot provide the same attention to detail that we can, often missing important elements critical to the smooth completion of the project.

Should you have the misfortune of suffering a significant insurance claim, we recommend you appoint an independent chartered building surveyor to oversee the reinstatement works.

If you choose to appoint Robinson & Hall, you can be sure that you are using a qualified construction professional who understands the processes and has you and your building’s best interests as their primary concern.

We can help reduce your stress and anxiety and reinstate your property. Please get in touch if you would like to appoint us to look after your interests.