What information may we collect about you?

We may collect personal data about you in the course of our work or when you register on our website, subscribe to our newsletter or complete an online form.

That may include things like:

  • Your contact details.
  • Your date of birth.
  • Where you work.
  • Your wishes and criteria in any transaction or project you are considering.
  • Financial information, for example about your income and capital resources.

Usually we will have received this directly from you. However we may also receive personal data about you from others, such as from the other party to a transaction you are engaged in or from joint agents. Family members also sometimes provide information about each other.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


How will we use the information?

Our use of such personal data is subject to data protection law. We mainly use your personal data to provide you with information or services you have requested.

We may also use it for any other purpose for which you give your consent. For example we may send you additional information about the firm or its services, if you have consented to us doing so.

We may also use it for other normal purposes connected with our work. For example we will use your information to update our own business records, complete statutory returns, and otherwise comply with our regulatory obligations.


Will we share information about you with anyone?

We take your privacy seriously and will never sell your personal data to anyone. It will sometimes be a normal and necessary part of our work to pass on information to third parties. For example:

  • We may pass on information about you to solicitors and other professionals to help them proceed with a transaction in which you are involved.
  • If you are a prospective tenant, we may pass on references about you to the landlord.
  • We may inform utility companies of changes in the occupiers of property.
  • We may pass on information to maintenance and repair contractors, in respect of property where we have responsibilities.
  • We may need to pass on information to those who help collect outstanding accounts.
  • In addition our practice may be audited or checked by third parties such as our accountants, RICS or other professional bodies which may enable them to see some information about you. Such third parties are required to maintain confidentiality in relation to your information.


    How do we protect your information?

    We follow strict security procedures in the storage and disclosure of personal information given to us in order to prevent unauthorised access.


    Your rights

    You have a right of access under data protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.


    Changes to our Privacy Policy

    If we decide to change our Privacy Policy, we will update the Privacy Policy modification date below.

    This policy was last modified on May 2018.


    Contacting Us

    If there are any questions regarding this Privacy Policy you may contact us using the information below.

    Robinson & Hall LLP

    118 Bromham Road
    Bedford MK40 2QN

    01234 352201

    bedford@robinsonandhall.co.uk

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