Office: Bedford
Office hours: 37.5 hours p/week – Monday to Friday 9am – 5.30pm (1 hour lunch)
Department/Section: Building & Project Consultancy and Planning department
Reports to (Job Title): David Sawford, Partner and Head of Building & Project Consultancy and Planning
Salary: To be agreed, subject to experience
Holiday: 22 days holiday per year (3 to be used at Christmas due to office closure) increasing by 1 day for every year worked up to 26 days
Company overview:
Robinson & Hall LLP, Land and Property Professionals, is a leading regional firm of chartered
surveyors, auctioneers, planners and land agents. Founded in 1882, we have developed into a
modern multi-disciplinary practice offering a comprehensive range of services, including land
and development sales, residential lettings, auctions, rural property consultancy and agency,
planning & design, renewable energy and building & project consultancy.
Main purpose of job:
You will be responsible for providing secretarial and administrative support to members of the
Building & Project Consultancy and Planning departments (in conjunction with another
secretary) along with dealing with general telephone enquiries. The role offers a diverse and
interesting workload.
Key responsibilities:
- Answer calls, taking messages and handling correspondence
- Audio typing correspondence, notes and reports to a high standard
- Setting up new clients and jobs, conflict of interest checks
- Diary management, including arranging meetings
- Updating databases and contact lists
- Liaising with clients, tenants and other professionals
- Preparation of fees
- Filing and archiving
- Producing job and billing reports
- Assisting other departments as required
Requirements:
- Excellent audio typing skills with high level of accuracy
- Strong customer service skills
- Excellent telephone manner
- Ability to prioritise workload and work to tight deadlines
- Excellent grammar and spelling
- Good organisational and time management skills
- High level of attention to detail
- Good computer skills – knowledge of Microsoft Outlook, Word, Excel, Access and Star Practice Management package
- Ability to maintain discretion and confidentiality
- Administrative experience
- Ability to work in a team
- Strong diary management skills
- Full driving licence
To apply please email your CV to David Sawford, Partner and Head of Building & Project
Consultancy on djs@robinsonandhall.co.uk