Secretary

Land and Property Professionals

We sell, rent, manage, survey, plan and advise...what can we do for you?

Bedford: 01234 351000 (Sales, lettings and viewing enquiries)
01234 352201 (Professional services and general enquiries)
Buckingham: 01280 428010

Office: Bedford

Office hours: 37.5 hours p/week – Monday to Friday 9am – 5.30pm (1 hour lunch)

Department/Section: Building & Project Consultancy and Planning department

Reports to (Job Title): David Sawford, Partner and Head of Building & Project Consultancy and Planning

Salary: To be agreed, subject to experience

Holiday: 22 days holiday per year (3 to be used at Christmas due to office closure) increasing by 1 day for every year worked up to 26 days

Company overview:

Robinson & Hall LLP, Land and Property Professionals, is a leading regional firm of chartered
surveyors, auctioneers, planners and land agents. Founded in 1882, we have developed into a
modern multi-disciplinary practice offering a comprehensive range of services, including land
and development sales, residential lettings, auctions, rural property consultancy and agency,
planning & design, renewable energy and building & project consultancy.

Main purpose of job:

You will be responsible for providing secretarial and administrative support to members of the
Building & Project Consultancy and Planning departments (in conjunction with another
secretary) along with dealing with general telephone enquiries. The role offers a diverse and
interesting workload.

Key responsibilities:

  • Answer calls, taking messages and handling correspondence
  • Audio typing correspondence, notes and reports to a high standard
  • Setting up new clients and jobs, conflict of interest checks
  • Diary management, including arranging meetings
  • Updating databases and contact lists
  • Liaising with clients, tenants and other professionals
  • Preparation of fees
  • Filing and archiving
  • Producing job and billing reports
  • Assisting other departments as required

Requirements:

  • Excellent audio typing skills with high level of accuracy
  • Strong customer service skills
  • Excellent telephone manner
  • Ability to prioritise workload and work to tight deadlines
  • Excellent grammar and spelling
  • Good organisational and time management skills
  • High level of attention to detail
  • Good computer skills – knowledge of Microsoft Outlook, Word, Excel, Access and Star Practice Management package
  • Ability to maintain discretion and confidentiality
  • Administrative experience
  • Ability to work in a team
  • Strong diary management skills
  • Full driving licence

To apply please email your CV to David Sawford, Partner and Head of Building & Project
Consultancy on djs@robinsonandhall.co.uk